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:: Portfolio
| Recent work and accomplishments |
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Cox Communcations
At the Cox Communications headquarters in Atlanta, I work with the customer support team to standardize, update, and maintain internal and customer-facing documentation.
I provide content management of the technical support portions of Cox.com, while also working with SME and field communications contacts to write and edit articles for the Cox Online Knowledge Base including Troubleshooting, How To, Information, Procedures, and Announcements. |
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BLE WesternLines
As the Web Manager for The Brotherhood of Locomotive Engineers' Western Lines Division, I design, develop and maintain the organization's member website.
By providing copywriting, content management, graphic design and ongoing technical assistance, I support the BLE with a full-service web solution.
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DynaSis Business Solutions
As the Project Manager for DynaSis' application and web development group, I provided a full spectrum of planning and oversight - from pre-project sales and proposal responses, to specifications documents, development, testing, and implementation.
I also served as an assistant developer - handling monthly maintnenace contract requests and designing and developing small-scale websites.
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DynaSis Business Solutions
As the Documentation Lead for DynaSis, I produced marketing pamplets, case studies and other presentation materials for pre-sales.
I also served as the primary proposal and contracts writer, delivering detailed technical agreements and scopes of work to help guide development. |
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EMS Wireless Documentation -HelpWrite, Inc
As Project Manager for EMS Wireless, an industry leader in wireless technologies, I created operator's manuals, installation guides, and quick start guides for EMS products.
I worked closely with EMS Subject Matter Experts and Engineers to write comprehensive manuals and troubleshooting materials as well as to develop a consistent look and feel for EMS documentation and graphics. |
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CARE International -HelpWrite, Inc
As a designer and writer for CARE International's headquarters in Atlanta, I developed a graphic template and wrote internal publications for to help communicate CARE's Information Technology goals worldwide throughout the organization.
Using CARE's existing logo, I created two-sided publications for both print and on-line dissemination. |
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HelpWrite, Inc Marketing Materials
I used PagePlus, a new page layout design tool from Serif, in combination with PaintShop Pro to create powerful visual print advertisements and marketing promotions.
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| HelpWrite, Inc. Webmanager
A collaborative effort in content development, I design, test, and update the Web Site using various webmanaging tools and software.
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| JMU WebManager Help Guide
The James Madison University Web Manager Version 1.1 allows publishers to construct and maintain official JMU sites using nothing more than Microsoft Internet Explorer and a simple HTML editor.
I created the Web Manager Online Help Guide to serve as a web based help document. Using DreamWeaver and RoboHelp, I designed the information to help users easily distinguish between tasks and sections. The consistent style of each page helps users quickly recognize steps while also providing concrete examples and instructions.
Visit the JMU WebManager Help Guide. |
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| Multimedia Interface Design
JMU Information Kiosk
As Project lead for Multimedia Interface Design, I worked
together with team members during the Spring of 2003 to create
a new interface design system for the JMU campus navigation
structure at the Port Republic Rd. entrance to campus. The
Executive Summary outlines
the steps involved in assessing, revising, and implementing
this multimedia interface.
Interface Sample Sheet
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